A private lakeside house designed for peace, space, and uncompromising relaxation.

Frequently asked questions,
czyli Q&A

The full terms and conditions are available at the following link: Terms and Conditions 

🏡 Stay

Check-in is available from 4:00 p.m., and check-out is by 10:00 a.m.  

Preparing Zacisze for our guests takes some time, so extending your stay will generally not be possible during the high season. However, if you are booking outside the high season, contact us and we will see what we can do 😊

Before your arrival, you will receive a code for the gate and a code for the door. Check-in takes place without our presence. You will receive all instructions 7 days before arrival.

The house can accommodate a maximum of 15 guests.


Guests have a total of 12 beds at their disposal, assuming single occupancy of each bed.


Additionally, upon request, we can provide 2 travel cots for children under the age of 3. Children using travel cots are not included in the maximum number of guests.


The minimum stay is 2 nights during the low season and 4 nights during the high season.

Omulove Zacisze is a place designed for peace, nature, and relaxation. It is not intended for hen parties, bachelor parties, or loud celebrations.

💳 Booking and Payments

The booking becomes binding once a 50% deposit has been paid and the funds have been credited to the account.

The deposit is non-refundable if the booking is cancelled less than 32 days before arrival.

Yes, a security deposit of PLN 4,000 is required and will be refunded within 7 days after departure, provided no damage is found.

🌿 House and amenities

No—the house is completely smoke-free, including e-cigarettes.

Yes, but only in winter. The temperature can be adjusted individually in each room (up to a maximum of 24°C during the winter season).

Yes—the house has underfloor heating and a fireplace in the living room.

Yes, with a capacity of up to 11 kg of laundry 🙂

Yes 🙂 Each guest receives an individual set of bedding (a pillow, duvet, and a blanket if it is chilly), as well as two towels (one small and one large).

Yes, an iron and ironing board are located in the laundry room.

📶 Internet and multimedia

Yes, high-speed internet and Wi-Fi are available in the house. You will find the password on-site.

Guests must use their own film and music streaming accounts.

🛏️ Bedrooms 

The house has 7 bedrooms, including:

  • 2 double bedrooms on the ground floor
  • 5 bedrooms upstairs  
  • Number of beds in the house: 12
  • Additionally, 2 people can sleep on the sofa bed in the living room on the ground floor.  
  • We can place 2 travel cots for children in bedrooms 1 and 4.

No. We designed the beds from scratch so that, when joined together, they form an even, comfortable sleeping surface—with no gap or difference in height.

A detailed description of the beds, bedrooms, and interior design can be found in the “Interior” section.

👶 Children and amenities

Yes. Upon request, we provide:

  • a travel cot with a mattress (dimensions: 90 × 120 cm),
  • a bedside crib (90 × 60 cm),
  • a baby changing table on wheels with a bathtub,
  • a high chair,
  • plastic plates, cups, and cutlery for the little ones.

The property is fenced; however—as in any place close to nature—children should remain under adult supervision.

Please exercise particular caution near the pier and the lake, where the water is deep.

Yes—there is a playground at Omulove Zacisze designed to meet children's needs, allowing them to play safely and freely outdoors.

🍽️ Kitchen

Yes—the kitchen is fully equipped and suitable for cooking for a larger group.

A detailed list of appliances and amenities is available in the “Interior” section.

🚿 Bathrooms and toilets

There are 3 bathrooms in the house, as well as a separate toilet on the ground floor.

Yes—all bathrooms are fully equipped. You can find details in the “Interior” section.

Yes, each of the three bathrooms has a hair dryer with a diffuser 😊

🔥 Fireplace, barbecue, and campfire

Yes, but please use it according to the instructions and only with the designated firewood.

Yes—a campfire may only be lit in the designated area and only using wood intended for the campfire.

Yes, but barbecuing is only permitted in the designated area.

💦 Lake, pier, and water sports equipment

Yes—the pier is exclusively for guests of Omulove Zacisze.

Yes, the water gradually becomes deeper along the pier—children may use the pier only under adult supervision. At the end of the pier, the water is approximately 3.5 m deep. At the shoreline entrance, it is approximately 50–80 cm deep.

Tak — kajak, 2 deski SUP i 1x rowerek wodny (maksymalnie dla 4 osób) są do dyspozycji Gości w ciągu dnia.

Yes—life jackets are mandatory.

♨️ Hot tub

No—the hot tub is free to use.

Detailed rules for use can be found in the house rules 🤍

Please follow a few basic rules that help maintain good water quality and reduce energy consumption:


- please rinse the hot tub filters every two days—the instructions are located next to the hot tub,

- before entering the hot tub, please use the shower located next to the spa area 🚿,

- after each use, please close the cover securely.

Leaving the hot tub uncovered when it is not in use results in very high energy consumption because it continuously heats the water.
- the water temperature can be adjusted between 36 and 39 degrees Celsius.

- please do not alter the hot tub settings.

♨️ Children's pool

No, the pool is seasonal and is available from the beginning of the summer holidays until the end of August.

No, it is not, but the pool is in a sunny location, which helps the water warm up faster.

🐾 Pets

Yes, by prior arrangement. Please clean up after your pet and supervise it while on the property.

Yes, but clever pets may find a way through, so it is best to keep an eye on them.

Yes, we charge a fee for each dog staying with you at Zacisze. The cost is PLN 200 per stay.  

🚗 Parking and the property grounds

Parking is available beyond the entrance gate for up to 6 cars, plus 2 cars on the outside driveway.

No—the house's electrical system is not designed for charging electric cars. However, we know how important this is, so we are working to provide an electric vehicle charging station in the future.

🧳 Check-out—what should you remember?

On the day of departure, please check out by 10:00 a.m. If you need more time, let us know in advance—we will see what we can do 😊


Before leaving, please:


leave the property generally tidy,

take the rubbish to the waste shelter and follow the waste-sorting rules,

wash any dishes you have used and put them back in their place, or start the dishwasher,

empty the refrigerator,

do not leave any food or other belongings in the house.


If something gets broken, damaged, or needs repairing, simply let us know. This information is very helpful to us.

After your departure, we inspect the house to make sure everything is in order for the next Guests.


If we notice any damage (or know that something happened during the stay), we always take a fair and understanding approach — together, we look for a solution that is fair and will restore the house to its original condition.

In the event of more significant damage, the cost of repairs is assessed individually.

🛒 Surrounding area and practical information

Yes — suggestions for children's attractions, as well as walking and cycling routes, can be found in the “Surrounding Area” section.

The nearest local grocery store is in Jabłonka, 3 km from Zacisze. A larger store, Dino, is located in Napiwoda, 10 km from Zacisze.  

We have also listed recommended restaurants and places worth visiting in the “Surrounding Area” section.

🌧️ Weather and alternatives

Enjoy the fireplace, games, books, and a relaxing time at home. There is also a mini gym in the basement and a games room with table football and billiards.

🤍 Practical arrangements

Yes. If you need an invoice, please let us know when making your reservation.

After check-out, our team inspects the condition of the house.

If no damage is found, the security deposit will be refunded within a maximum of 7 days from the check-out date.

Minor incidents, such as a broken mug, glass, or plate, are not grounds for deducting money from the security deposit — we only ask that you let us know so we can replace them.

No — the number of Guests staying at and spending the night in the house must match the reservation.

Please contact the property operator immediately — we are here to help and resolve the situation quickly.